Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Urban Aura. We are committed to delivering your orders quickly and safely.

Order Processing

All orders are processed within 1-3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.

Shipping Time

Standard delivery within India typically takes 5-10 business days.
Delivery times may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges are calculated at checkout.
Free shipping may be offered on selected products or order values.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can use the tracking number to monitor your shipment status.

Delays

While we strive to deliver orders on time, delays may occur due to:

Weather conditions
Public holidays
Courier service issues
Unexpected circumstances beyond our control

Incorrect Address

Customers are responsible for providing accurate shipping information. Urban Aura is not responsible for delays or losses caused by incorrect addresses.

Contact Us

For any shipping-related questions, please contact us:

Email: support@urbanaura.in
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM

Thank you for choosing Urban Aura.